Real Living Carolina Property

Take Your Career to the Next Level.

Choosing the right real estate brokerage company and the right franchise system will determine whether or not you realize your full potential and how much you’ll enjoy going to work each day!


Real Living has what it takes to succeed.
PREMIER SERVICE®
94% PROVEN CUSTOMER SATISFACTION
HOME OWNERSHIP SERVICES
EDUCATION AND TRAINING
MARKETING TOOLS
ELEGANT HOMES®
HOME REWARDSsm
TECHNOLOGY
GMAC REAL ESTATE PARTNERS IN MARKETING

 

PREMIER SERVICE®

Research clearly shows that consumers have trouble distinguishing between real estate agents or companies.  At GMAC Real Estate, we have a powerful tool to differentiate ourselves in the industry and at the same time give customers a sense of value for the commission they pay – it’s called Premier Service. 

Premier Service is our proprietary service delivery program based on the process of listening to our customers’ needs, establishing clear expectations and committing to them in writing. We then measure our performance by asking our customers to evaluate us after their real estate transaction.

Since we introduced Premier Service our Sales Associates are winning more listings, earning premium commissions, and delivering more satisfying service experiences.  All this and growing their repeat and referral business!

How do you differentiate yourself from the competition?

 

94% PROVEN CUSTOMER SATISFACTION

GMAC Real Estate has a documented customer satisfaction rating of 94%, the best in the industry with 83% of our customers being very satisfied and 11% being satisfied.  No other real estate company can say that.  Our member firms and Sales Associates can build upon this national rating by using their local results and establishing themselves as undisputed leaders in their markets.  What a valuable point of differentiation that is!  Carolina Property/GMAC Real Estate was a Premier Service Diamond Elite winner in 2007.

Are you being recognized for the level of service you provide to your customers?

 

HOME OWNERSHIP SERVICES

Consumers have told us that they want help throughout the entire home buying and selling process. They want suggestions and recommendations of core services related to their real estate transaction. As a part of GMAC Home Services, GMAC Real Estate provides one-stop shopping with a full range of transaction and home-related services available to our Real Estate Brokers, Sales Associates and consumers.

Are you adding value to your real estate transactions by providing one-stop shopping to your customers?


 

EDUCATION AND TRAINING

The business of real estate changes constantly. The GMAC Real Estate Learning Center helps Sales Associates by offering the most current industry information addressing today’s pressing real estate issues and trends. Available offerings include a wide-range of live classroom settings, GMAC Real Estate’s On-Line University, PlaceWare On-Line interactive learning, and Educational Alliances, taught by top-notch educators. Also, we offer local education each week to our brokers. See our education schedule above.

Are you getting the education and training you need to keep up with the changes in the real estate industry?

 

MARKETING TOOLS

Presenting a professional image is made easier with the right marketing tools. The GMAC Real Estate Buyer and Seller Presentations, Personal Promotion, Prospecting, Farming and Elegant Homes materials are designed to help Sales Associates develop confidence in their abilities to connect with people in a consistently positive and professional manner.  These tools are easily accessible through www.gmacmembers.com, our company intranet site.

Are your marketing tools presenting a consistent and professional image?

 

ELEGANT HOMES®

Elegant Homes is our powerful marketing program for luxury GMAC Real Estate listings.  This program includes listing presentation materials and a multi-media advertising program with print advertising in national luxury home publications and unparalleled property exposure on a collection of national Web sites targeting luxury home buyers.   

The Elegant Homes program helps our Sales Associates establish marketing points of difference and positions them as Trusted Advisors, Skilled Negotiators and Expert Facilitators of luxury real estate.

Do you have an upscale marketing program that differentiates you from your competition and helps you win listings in the luxury market?

 

HOMEREWARDSsm

HomeRewards is a proven GMAC Real Estate program designed to give our clients access to special offers and services that can deliver value and relieve the stress of buying or selling a home.  HomeRewards enables Sales Associates to offer discounts on products and services through approved GMAC Real Estate national and local partners. HomeRewards creates more opportunities for customer contact and helps our Sales Associates secure more listings.

Does your current company have a program that provides national and local offers and services that helps you win more listings and more highly satisfy your clients?


 

TECHNOLOGY

GMAC Real Estate provides Sales Associates with insight, information and access to the latest technology including: innovative online learning tools, contact management systems, consumer Web sites with personal agent Web pages, and the latest personal communication devices to stay well connected with their clients.

Do you have access to the technology and training that will keep you one step ahead?

 

GMAC REAL ESTATE PARTNERS IN MARKETING

To maintain your competitive edge, your business requires the use of personal promotion tools, the latest technology solutions, high-quality signage, closing gifts and many other supporting items.  GMAC Real Estate provides Sales Associates with access to our network of well-respected national and local vendors to help you build your business with proven quality products at competitive prices.  These vendors are easily found in one convenient location on www.gmacmembers.com and offer significant discounts to the GMAC Real Estate family.

Do you have the resources of national and local vendors to help you maintain your competitive edge?

 

 

 

Carolina Property
Quick Facts

We have a 98% customer satisfaction rating.

Our office won the 2007 Premier Service Diamond Elite Award.

We have three offices serving the Foothills, Lake James, and the High Country.

We have a full time relocation and referral department.

We have a property management division.

 


 


 
 
Real Living Carolina Property
121 East Union Street
Morganton, NC 28655

 

Equal Housing Opportunity. Information Deemed Reliable But Not Guaranteed.

 

Real Living Carolina Property